Add a service customers use every month.
Offer managed monitoring alongside installation and maintenance. Build an ongoing revenue relationship around the systems you already support.
For CCTV installers & security integrators
The installation is complete.
The opportunity keeps growing.
Turn the CCTV systems you install into a recurring managed service. Keep your customer relationship, installation work and local support. Add specialist monitoring, verified alerts and a clear plan for what happens next.
More value from every installation
Give customers a reason
to stay beyond the handover.
Hardware margins are under pressure. Another camera quote is easy to compare. A service that helps customers act on what their cameras see gives you a stronger conversation.
Start with customers who already trust you.
Revisit existing sites with a useful new offer. Retain suitable cameras, improve coverage where needed and add human attention to the alerts.
Stay involved in how the site works.
Event reports and camera-health issues create practical service conversations, helping you identify maintenance needs and the next useful upgrade.
A clear partnership
Your customer.
Your local expertise. More capability.
Visualitic provides the monitoring service behind your offering. You remain the customer’s integrator and lead the work at their site.
Your customers stay yours. We will never approach your customers directly.
You retain
The relationship and the work around it.
- Customer ownership and the ongoing commercial relationship
- CCTV design, equipment supply and installation
- Local maintenance, repairs and upgrades
- How monitoring is presented to your customers
- The recurring service relationship and customer billing, as agreed
Visualitic provides
The monitoring capability behind you.
- Site onboarding and monitoring setup support
- Security specialists with a formal qualification in security
- Human review and verification of CCTV alerts
- Site-specific notification and response coordination
- Camera-health oversight and documented event reporting
What you can offer
A working service.
From the alert to the follow-up.
Bring monitoring into your customer offering without building and staffing a monitoring operation. Each site starts with agreed coverage, schedules, contacts and response instructions.
Managed CCTV monitoring
Monitor connected cameras against the activity and times that matter at each property, from after-hours access to restricted areas.
Human verification
Qualified security specialists review alerts and relevant camera views to distinguish routine activity from concerns that need action.
Agreed response coordination
Notify designated contacts and coordinate the next step under the site plan, including escalation to the appropriate responder when required.
Camera-health oversight
Flag offline cameras, obstructed views and image problems so your service team can address gaps in coverage.
Clear event reporting
Time-stamped records show what was seen, what was verified and what action followed. Give customers a clear account of the service.
Room to add useful layers
Start with CCTV. Explore access control and visible safety concerns such as PPE or restricted-area entry as the customer’s needs develop.
01 Detect activity02 Verify the alert03 Follow the site plan04 Coordinate action05 Document the event
People behind the alerts
Technology flags activity.
Specialists apply judgment.
All monitoring is carried out by security specialists who hold a formal qualification in security. Human review connects camera activity to the instructions agreed for the customer’s site.
See reported monitoring examples ↗Delivery & branding
Fit monitoring into
the business you are building.
Choose how customers experience the service. Branding, pricing, billing and support responsibilities are agreed together before launch.
Under your brand
Present monitoring as your managed service. Your business leads the customer relationship, with Visualitic providing the monitoring capability behind it.
Presented together
Combine your local installation and service expertise with Visualitic’s specialist monitoring in a co-branded offer.
Part of your service agreement
Add monitoring to an existing maintenance or managed-service package, giving customers a connected offer from one familiar provider.
Start small. Build from experience.
One customer. One site.
A practical first step.
Start with an existing customer whose cameras could do more, or include monitoring in a new installation. Use the first site to establish a repeatable service.
- 01
Choose the opportunity.
Tell us about your business, service area and one customer site. Identify the problem monitoring should help solve.
- 02
Confirm the fit.
Review equipment compatibility, camera views, connectivity and service availability. Agree scope, schedules, contacts, response instructions and commercial terms.
- 03
Connect and launch.
Set up the site, check the alert and communication paths, and begin the agreed monitoring service with clear responsibilities.
- 04
Review and expand.
Review events, reporting and customer feedback together. Refine the setup, then take the offer to more existing customers and new projects.
Partner questions
The details that matter.
Do we keep the customer relationship?
Yes. We will never approach your customers directly. You retain the customer relationship and lead design, installation and local service. Visualitic provides the monitoring capability behind your offering. Customer communication, pricing and billing arrangements are agreed before launch.
Can we use cameras we have already installed?
Yes, suitable existing systems are a natural starting point. We review camera and recording platforms, connectivity, views and alert requirements during onboarding to confirm compatibility and any changes needed.
Can monitoring be sold under our brand?
Yes. The service can be partner-branded, co-branded or included within your existing service agreements. We agree the presentation and customer communication model together.
Who reviews alerts and handles escalation?
Security specialists who hold a formal qualification in security review CCTV alerts. They verify concerns and follow the site’s agreed instructions for designated-contact notification, response coordination and event documentation.
Who handles installation, repairs and on-site attendance?
You lead installation, maintenance and local technical support. Monitoring specialists flag issues and coordinate agreed notifications. Any on-site attendance follows the arrangements established for that customer site.
How do we earn recurring revenue?
Package monitoring as an ongoing service for your customers, alongside installation and support. Partner pricing, customer pricing, billing and service scope are discussed during onboarding so you can build the commercial offer around your business.
Where can we offer the service?
We work with integrator partners in Canada and the United States. We confirm service availability for your region and the technical fit of the first site during onboarding.
Do we need to move our whole customer base?
No. Start with one customer and one site. Review how the service works in practice, then expand across suitable existing sites and new installations at your own pace.
Your next managed-service opportunity
Bring us one site.
Build the opportunity together.
Tell us about your company, the customers you serve and one site you have in mind. We’ll walk through the service, delivery options and commercial fit with you.
Discuss a partner opportunity ↗