Know how people enter.
Review entrances, door-closing routines, intercoms and resident access. Useful CCTV views help put reported concerns into context, while access permissions help your team manage residents, visitors and contractors.
Multi-family property security
Shared entrances.
After-hours concerns.
A clearer next step.
CCTV and qualified specialist monitoring for apartment buildings, condominiums and mixed-use properties.
When a door is left open, a parcel goes missing or someone enters the garage after hours, your team needs useful information. Start with CCTV coverage, add specialist monitoring, and strengthen access where your building needs it.
Request a building CCTV assessment ↗Explore your building
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Explore security and virtual concierge support using the selections above.
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Start with the areas that matter to you.Not sure where to start? Explore an assessment ↗
Protection around everyday life
Welcome the right people.
See where attention is needed.
Start with your building’s CCTV. Add qualified specialist monitoring to verify concerns and coordinate action, then strengthen access control and other protection where your building needs it.
Make delivery areas easier to oversee.
Consider where deliveries arrive, who can access parcel rooms and what cameras can see. Relevant footage and event records help property managers investigate concerns and identify practical improvements.
Bring less-visible areas into view.
Review vehicle entrances, pedestrian routes, lighting and camera coverage. Agreed CCTV rules can flag relevant activity for human review during the hours included in your service.
Protect spaces residents share.
Plan appropriate coverage for lobbies, common corridors, amenity entrances and service areas. Keep camera placement focused on the security purpose and the way each space is used.
Keep staff-only areas controlled.
Review access to equipment rooms, maintenance areas and storage. Keep contractor access, credentials and site instructions current as work and occupancy change.
Separate different access needs.
Retail customers, office visitors and residents should have clear routes. Review shared entrances, deliveries and after-hours access so commercial activity fits alongside residential life.
Virtual concierge
Deliveries handled.
Enquiries connected.
Give couriers and visitors a point of contact through your building’s connected intercom. Virtual concierge support helps guide parcel deliveries, route enquiries and connect exceptions with residents or designated building contacts.
Build the service around your parcel process: where deliveries go, who can authorise entry, who receives notifications and how failed deliveries or access issues are handled. Your property manager stays in control of permissions and service hours.
Discuss virtual concierge ↗From an alert to a useful next step
Less uncertainty for your team.
Qualified security specialists review camera alerts, verify concerns and notify the appropriate building contacts. Your team gets useful information to act on and an incident record for investigation and follow-up.
Explore incident coordination ↗One building or a portfolio
Consistent oversight.
Building-specific instructions.
Use a consistent approach across your properties while keeping entrances, coverage hours, management contacts and escalation instructions specific to each building. Review recurring concerns to decide where changes are needed.
Your building. Your questions.
Can you work with our existing cameras?
Start with a review of compatibility, image quality and coverage. Suitable existing CCTV may form part of the managed service, with improvements focused on the gaps that matter.
How does this support our property manager or concierge?
Human review helps qualify visible events and provide context to the designated team. Agree who receives notifications and how they are handled during and outside staffed hours.
Does monitoring include someone attending the building?
Monitoring and on-site attendance are separate services. Your plan identifies the contacts, escalation arrangements and any local attendance included for your building.
How do you approach resident privacy?
Start with a clear purpose for each camera and focus on appropriate shared areas. Review placement, access to footage and retention arrangements as part of the building’s security plan. The offering focuses on shared property spaces, not inside residents’ homes.
Occupational health & safety support
See the concern.
Get it to the right person.
Use CCTV to support your safety procedures as well as site security. Specialist review helps your team understand visible events and take the next step.
Exit routes
Bring visible obstructions around shared exit routes to the attention of the building team.
Maintenance PPE
Review visible PPE requirements in designated maintenance work areas and notify the responsible site contact.
Restricted maintenance areas
Flag entry into defined maintenance or staff-only zones for specialist review.
Pedestrian routes
Review visible activity where pedestrian approaches meet vehicle access and notify the designated building contact when attention is needed.
Start with one building
Make your next security decision
a practical one.
Review entrances, parking, parcel areas and your existing cameras. Identify what to keep, where coverage falls short and how monitoring can support your team.
Plan your building assessment ↗